Knowledgebase
Following Microsoft’s recent Windows 10 Anniversary update, some Sage customers have reported that they are unable to log in to Sage 50 Accounts after installing the update.
Posted by Glenn Lowry on 26 October 2016 01:17 PM

SUMMARY

 Following Microsoft’s recent Windows 10 Anniversary update, some Sage customers have reported that they are unable to log in to Sage 50 Accounts after installing the update.

ANSWER

To resolve this issue, you should download and install the Sage Accounts - Microsoft .Net Update.

    1. Click the download link: http://downloads.sage.co.uk/download/?did=ca1783eb-61e2-4bae-a317-01cb9637de06

Depending on your browser, the file downloads automatically or you're prompted to open or save the file.

If prompted, click Save, then save the file to your Windows desktop. If you receive a message asking you to keep or discard the file, click Keep.

  1. Double-click the downloaded file.
  2. When you receive the message 'Press any key to exit', press any key.
  3. Restart your computer then open Sage Accounts.
(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments: